Rio Febriant Rizaldy, Komang Adi Sastra Wijaya, and Putu Eka Purnamaningsih. “Optimalisasi Reformasi Birokrasi Terhadap Kinerja Pelayanan Kelurahan Airlangga Kecamatan Gubeng Kota Surabaya”. Ethics and Law Journal: Business and Notary 2, no. 1 (February 3, 2024). Accessed January 20, 2026. https://journals.ldpb.org/index.php/eljbn/article/view/134.